Order-to-delivery Times Stabilize, but Challenges Remain

Fleet operators are finally catching a break in 2025 — at least compared to the worst of the pandemic-era chaos.
Order-to-delivery (OTD) times have improved dramatically in 2025 compared to the supply chain disruptions of just a few years ago. According to newly compiled data from Enterprise Fleet Management, Holman, and Mike Albert Fleet Solutions, OTD averages across all major fleet vehicle categories continue to decline. Yet there are signs that the pace of improvement may be slowing.
These are some of the findings from Automotive Fleet’s 2025 OTD survey, returning for the first time since 2021.
“Throughout 2024 and early 2025, overall order-to-delivery times have continued to trend in the right direction,” said Patrick Doyle, director of supply chain solutions at Holman. “Both production lead time and transportation time are lower across nearly all vehicle segments.”
Doyle remains cautiously optimistic: “Given current supply chain conditions, Holman anticipates this trend will continue to gain momentum throughout the remainder of the year and early indications point to further improvements to OTD times in 2026.”
Mike Albert reported that order-to-delivery (OTD) times decreased from 18 weeks in 2024 to 15 weeks in 2025 to date. Pickups and vans are running longer at 20 weeks, while OTDs for cars and SUVs have decreased, according to Jason Kraus, VP of operations.
However, Kraus noted that further improvements in OTD are unlikely this year based on the potential impact of tariffs on the automotive supply chain.
While parts availability remains a constraint, “these instances are limited on a model and option basis and not constant across all manufacturers,” he said.
Doyle also warned of lingering risk: “The automotive supply chain is extremely complex, relying on a multitude of factors to flow seamlessly, and even minor disruptions could quickly result in unexpected delays.”
Doyle highlighted upfitting and logistics as areas of focus. During the last 12-18 months, he said, the average upfit lead time has decreased from four to five months to much closer to three months, with an additional month for post-production transportation in most scenarios.
On upfitting delays, Kraus observed, “We have seen encouraging signs of recovery in upfitting operations year over year since 2022. It appears that the backlog that once plagued production lines has eased significantly.” He added that 85% of upfit units were completed early or on time recently.
“Clients have been adjusting specifications to components like wheels on ½-ton, ¾-ton and 1-ton pickups to achieve faster production dates,” he said.
Would fleets still make use of bailment pools? “OTDs in general have been decreasing, meaning that there is overall less interest in pool/stock vehicles, which were valuable previously due to their immediate availability,” Kraus said.
“While some clients like the immediacy of pool units,” he said, “the limitations on spec and upfit flexibility mean they will never be as popular as they were pre-pandemic.”
Holman advises customers to plan for four- to six-month lead times for factory orders without upfitting, and a minimum of eight to twelve months for upfit units.
Compared to 2021, when chip shortages and labor issues sent OTD times soaring, 2025 marks a significant recovery. But with new variables such as tariffs and evolving transportation logistics, fleets must remain agile and informed.
In analyzing OTD issues in 2020, the heart of the pandemic, an expert from Mike Albert said, “The COVID-19 pandemic just made OTD worse with some models taking five to six months or more to be delivered.”
That observation seemed alarmist back then, though fairly standard today.
OTD Data Takeaways
Source Article: https://www.automotive-fleet.com/10242030/order-to-delivery-times-stabilize-but-challenges-remain